How One Sydney Home Achieved Five-Star Comfort with TOTO Sydney Products from Austpek Bathrooms

When the Reynolds family in Sydney set out to renovate their master bathroom, they had one clear goal in mind—modernize the space while achieving a balance of hygiene, comfort, and sustainability. Their journey led them to explore smart bathroom technologies, ultimately choosing to upgrade with TOTO Sydney products from Austpek Bathrooms.

The Reynolds home, located in the Northern Beaches area, was undergoing a full interior renovation. While aesthetics were important, they wanted to invest in high-performance fixtures that would serve their family’s lifestyle for years to come. After researching several brands, TOTO stood out for its global reputation, Japanese innovation, and a product range that integrates seamlessly into high-end modern homes.

The Challenge

The Reynolds' previous bathroom, while functional, lacked comfort, and water efficiency. They also wanted a toilet solution that minimized physical contact, especially after the heightened awareness of hygiene during the pandemic. Their key requirements were:

• A smart toilet with hands-free operation
• Bidet functionality
• Heated seat and adjustable water temperature
• Sustainable water use
• Elegant, minimalist design

However, they also needed guidance on how to integrate these features into their bathroom layout. That’s when Austpek Bathrooms stepped in.

Why TOTO Sydney?

TOTO is world-renowned for its innovation in bathroom design, particularly with its Washlet line—a high-tech toilet seat that includes bidet functionality, temperature control, automatic lid, and self-cleaning features. After consulting with a specialist at Austpek Bathrooms, the Reynolds chose the TOTO Neorest smart toilet system for its all-in-one solution and stylish aesthetic.

What made TOTO Sydney the standout choice wasn’t just the features—it was the brand's commitment to cleanliness, comfort, and environmental responsibility. Every TOTO product is designed with longevity in mind and with the intention to reduce environmental impact.

Austpek Bathrooms' Role

Austpek Bathrooms provided a seamless purchasing and advisory experience. The staff guided the Reynolds through product selection, installation advice, and even compatibility checks with their existing plumbing setup. With a deep knowledge of TOTO products and a hands-on approach to customer service, Austpek made the process easy and reassuring.

Delivery was quick and professional, and the installation went smoothly thanks to the detailed guidance offered by the Austpek team. Post-installation, the Reynolds were amazed by the immediate upgrade in their daily bathroom experience.

The Results

Post-renovation, the Reynolds family saw a dramatic change in their daily routines. Their favorite features include:

• Automatic Lid and Flush – No need to touch anything; it’s fully motion-activated.
• Heated Seat and Adjustable Bidet – Personalized comfort, particularly during colder months.
• Water Efficiency – The dual flush system uses as little as 3.8L per flush, significantly reducing water bills.
• Deodorizer and Self-Cleaning Features – Keeps the bathroom fresh with minimal maintenance.

The transformation was so significant that the Reynolds are now planning to install a second TOTO system in their guest bathroom.

Final Thoughts

The Reynolds' case proves that technology, design, and sustainability can coexist beautifully in a home renovation project. Choosing TOTO Sydney products from Austpek Bathrooms enabled them to create a modern bathroom that doesn’t just look good—but works smarter.

For anyone considering a bathroom upgrade that delivers comfort, hygiene, and cutting-edge design, TOTO is the benchmark—and Austpek Bathrooms is the trusted destination to make that vision a reality.